If you are not pleased with your purchase, simply ship it back to us within 30 days of receipt for a full refund of your purchase price (this does not include your original shipping and handling fees).We must receive your returned purchase within 30 days of receipt in order to issue a refund. Item(s) must be in it's original package. Removing the linens from the package to inspect the color and feel the wonderful fabric is fine. If for some reason the color or feel are not right for you (remember they will be lightly starched before they are washed for the first time), simply slip them back into their packaging and contact us for a return shipping address.Once the sheets have been unfolded they are not resalable and not returnable.

We cannot accept returns of merchandise that are used, laundered, or soiled. Items that are special ordered are not returnable. Health department regulations do not permit us to accept open packages of bedding including: sheets, duvets, mattress pads, pillow cases, and pillows for refund or credit.

After we have received your return, inspected it, and approved it for a refund, we will credit the approved refund amount to the credit card used to purchase the returned item(s). We do not accept COD returns of any kind. Credit for returns will be calculated based upon the purchase price (not including shipping) minus 7.5%. The credit card company charges us a total of 5% to charge and then credit your credit card. The is unfortunate, but it is a pass-thru charge and there is nothing we can do to prevent this. We also charge a 2.5% percent restocking fee because we need to inspect the package and then lower the price as we attempt to resell it. Therefore, the credit amount is usually the product(s) price minus 7.5%. If the buyer has received free shipping at time of purchase they will be responsible for the original shipping costs.

Down Comforter Guarantee: After every processing step there is strict quality control. This product is warranted against manufacturing defects for 10 years. If you are not satisfied with our product when you receive it, return it immediately for a full refund -except for the shipping. We do not refund after the product has been used. These are BRAND NEW from the manufacturer. This product includes an original manufacturer's limited warranty. We do not and can not accept any responsibility or liability for the condition, duration, or extent of such warranties. All customer questions and inquiries about warranties or repair should be directed towards the original manufacturer.

INTERNATIONAL RETURNS: For all international returns, we are not responsible for any customs or brokerage fees that you or we will incur. You are responsible to pay for your customs and brokerage fees as well as our customs and brokerage fees. No exceptions Will will only ship to you under the above conditions. Please understand this before placing an international order.